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Questions About Steptember

What are the start and end dates for Steptember?

Steptember starts on Wednesday, September 2, 2015 and ends at midnight on Tuesday, September 29, 2015

When do registrations open?

Registration will open in early May 2015!  Register now

When will I receive my Steptember Kit and what does it include?

Steptember Kits will start being distributed in August 2015. Each kit includes a pedometer, lanyard and Steptember booklet. Steptember kits will be sent to the mailing address you enter during registration. Each team member will be sent their own pack. 

Using the website

I’ve misplaced my login details to the Steptember website. How do I login?

Click on ‘Forgot Password’ on the login page. You’ll be prompted to fill out your registered email address. An email will then to be sent to you with a link to a page on the website where you can set a new password.

How do I form a team?

To start, get 4 people together and choose a team leader who will register the team via the website. During the registration process the Team Leader will be required to enter the names and email addresses of each Team Member. Each Team Member will then receive an invitation from the Steptember website to join the team and complete their personal registration.

What is a Team Leader?

A Team Leader is the person who is in charge of registering your team. They will register your team on the website and can manage the admin for the team.

How do I join a team?

Your team leader will enter your details during the registration process, so hold tight and wait for your invite to land in your inbox. You will then need to click on the link provided and complete your details. 

Can more than one person be a Team Leader?

No. Each team has one (1) Team Leader and three (3) Team Members. If your Team Leader decides to leave your team, they can update their email address and contact details in the ‘My Details’ section to transfer leadership to another person. This person cannot already be a member of an existing team. Any funds raised or steps that belonged to the original Team Leader will be transferred to the new Team Leader. 

As a Team Leader, what happens if I invite someone who does not want to participate?

If a Team Leader invites a person who does not want to participate, the person can decline the invitation. The Team Leader will be notified so they can send the invitation to another person. 

Can people in different states and locations across the globe take part in Steptember?

Yes! Participants can be located anywhere in the US or Canada; they just need to have access to the internet so that they can enter in their daily steps/activity. We encourage national organizations to use this as an opportunity for offices located in different states to participate in a common activity. It’s also a great way for family members and friends who live apart from each other to participate in an activity together. 

What happens if I hurt/injure myself or become ill so I am unable to complete the event?

The Team Leader can remove you from the team and invite a new member from the ‘My Team’ page. Otherwise, you can continue to stay on the team and focus on fundraising!

How much does it cost to join Steptember?

For adults (over the age of 18) the registration fee is $25 per person. 

My organization has pre-purchased teams and one of my team members is a child, do we get a discount?

Unfortunately no, all pre-purchased teams are at the fixed cost of $100 for 4 people, regardless of age.

What is the benefit of registering my organization/school?

Registered organizations / schools are given the opportunity to customize a landing page that their teams will be linked to. From this landing page, your teams can see how they're progressing in relation to others within the organization/school and a group fundraising target can also be set. Organizations will also have an admin login, giving them the ability to monitor teams and pull reports.

Do I have to pre-purchase teams if I want to register an organization/school?


How do I set up my organization/school?

First, decide who will be your organization/school's Steptember Leader. This person will be the main contact for Steptember and will be responsible for registering your organization / school and pre-purchasing your teams. They can register by clicking on the register button on the website and following the prompts.

The organization/school I belong to has already paid for my team. How do I get started?

You organization's Steptember Leader (the person who registered your organization / school) would have received an organization registration code when they pre-purchased teams. Your Team Leader will need to contact this person to acquire the code and then enter it when registering your team. By entering this code, your team will be linked to your organization / school and your Team Leader will not be asked for payment during the registration process.

How much does it cost?

How much does it cost to join Steptember?

When you register, you’ll receive a Steptember Kit, which includes a high quality 3D pedometer to count your steps, a Steptember Handbook and exclusive access to the Steptember website.

Registration is $25 per adult and $10 for kids.

My organization has pre-purchased teams, and one of my team members is a child, do we get a discount?

Unfortunately no, all pre-purchased teams are at the fixed cost of $100 for four people, regardless of age.

Reasons to Step Up to the Challenge

• You’ll have a great motivation to exercise more. You’ll get off the bus one stop early. You’ll take the stairs instead of the elevator. You’ll dance in the supermarket (well, maybe).

• Speaking of: you’ll have more energy. You’ll sleep better. You may even lose a few pounds – that of course is all win-win!

• You’ll set up some friendly competition in the office and challenge coworkers (or as we call them: ‘arch enemies’) you know you can beat!

• Best of all, you’ll feel great knowing that the money you raise is going to a fantastic cause. You’ll be helping kids like five-year-old Billee with cerebral palsy get the specialized equipment she needs to do basic, everyday things we take for granted, like standing up or moving around.


How do I start fundraising?

First, set a target for your team. Remember this is your chance to change the lives of children and adults living with disabilities. You will be surprised how easy it is once you get started.

Who will be my sponsors?

Friends, family members, employers, work colleagues, you name it. Anyone with a big heart! The biggest fundraising mistake people make is not asking. Think about how great you feel about making a difference, so why not give the people around you the same opportunity to help.

How can I fundraise?

How you raise funds is completely up to you, so get creative! Once you’ve set your team fundraising target get the team together and brainstorm. You automatically get your very own fundraising page where anyone can make a tax deductable donation. Have some fun and inject your personality and style into it! Your sponsors will not only be supporting United Cerebral Palsy, they’ll be supporting you as well. 

Here are some ideas to get the ball rolling:

  • Garage sale
  • Trivia night
  • Car washes
  • Bake sales
  • 5k races
  • Casual day fundraiser

Do I have to fundraise as a team or can I do my own activities?

That’s up to you. All funds raised by you and your team members will be combined to reach your team target.

How do I set a new fundraising target?

Your Team Leader can change the team fundraising target on the My Team page.

Our team has reached our fundraising target, what happens now?

Awesome! You obviously have a talent for it so keep going! Your Team Leader can increase your team’s target at any time on the My Team page.

If my sponsor makes a donation to my team through the website, will they receive a tax receipt?

Yes. If the donation is $2 or more, a tax receipt will be sent to their nominated email address immediately.

What is an offline donation?

An offline donation is any funds not raised via the website. If you receive cash or a check from a donor it is considered an offline donation.

How do I add my offline donations to my online total?

Use the banking and receipting area on your Raise Funds page to bank your funds. Once funds are received by United Cerebral Palsy, your fundraising total will be automatically updated.

How does my sponsor receive a receipt for offline donations?

When you bank the offline donation you’ll be prompted to enter the donor’s details. Once the funds are received by United Cerebral Palsy your donor will be sent a receipt via email. On the Raise Funds page you’ll find a receipt template to record your donor’s details and donation amount. This is useful for recalling the details when entering them into the site.

What is a tax deductible donation?

A tax deductible donation is any donation over $2 that was not given in exchange for goods or services.

Examples of payments that are not tax deductible include:

  • purchases of items for fundraising events (baking supplies, car wash materials, etc.)
  • the cost of attending fundraising dinners, even if the cost exceeds the value of the dinner

Do I have to wait for Steptember to start before I start fundraising?

No, you can start fundraising as soon as you register. The sooner the better!

Is the Steptember website secure?

Yes. The Steptember website uses SSL technology to encrypt your personal data when it is transferred from your browser to the website. Your personal details are protected on our servers, which are PCI DSS (Payment Card Industry Data Security Standard) compliant. We never store any credit card details on our servers.

Participating in Steptember

What can I do on my phone?

To keep you moving throughout Steptember we've developed a fun and interactive mobile site (please note this is not an app) which will allow you to enter your activity, monitor your progress and view the leader boards via your smart phone.

How do I add a Steptember shortcut to your Phone home screen?

To ensure step entry is just one touch away, follow these instructions:

  1. Go to www.steptember.us on your smartphone
  2. Touch the center button on the menu at the bottom (this is either a ‘+’ icon or a square with an arrow, depending on your phone)
  3. Select ‘Add to Home Screen’

You’re good to go: a Steptember icon can now be found on your home screen.

What else can our organization do to make Steptember even better for our staff?

We encourage organizations to really get involved! There are many things you can do at an organizational level to engage and support your employees. Why not try:

  • Holding Steptember launch parties at the start and end of Steptember
  • Have competitions/incentives for teams
  • Start a lunchtime walking program
  • Use your newsletters to give updates on the progress of your teams

When do I wear my pedometer?

All the time! Only take your pedometer off when you're going to bed or in any type of water (as your pedometer isn't waterproof). We also advise that you remove your pedometer when taking part in any activity that can be converted into steps on the website, for example cycling, yoga etc (see other activities below).

I do other physical activity apart from walking, for example, cycling. Can this count towards my step total?

Yes! Steptember isn’t just about walking. We encourage you to get out and do any activity you enjoy. We’ve created an activity conversion table to convert over 40 activities into steps. Simply select this activity when you record your steps on your webpage.

I can’t see my activity on the conversion table — does that mean it doesn’t count?

Not necessarily. We’ve done our best to convert as many activities as we can but it's impossible to include everything - ‘Curling’ for example, or ‘Finnish Wife Carrying’! If your activity isn’t represented try to select an activity that is similar to it. Please feel free to email one of our friendly Steptember team members and we’ll try and have your activity added to next year’s list.

Can I buy an extra pedometer if I lose or break both of mine?

If you need an extra pedometer please contact the Steptember Team.

Will I ever need to replace the battery in my pedometer?

You shouldn’t need to replace the battery during Steptember. They are built to last the duration of the event. At some point in the future however the battery will run out. Simply follow the instructions supplied with your pedometer to change it.

Do I have to enter my steps every day?

We recommend that you enter steps every day to allow a steady journey up your virtual mountain.

Can anyone else see my step entries?

Yes, your team members will be able to see your steps. The general public will only see the team total steps.

Can I only enter my steps via the Steptember website, or is there another way?

You can also enter your steps via a smart phone. 


What are the other activities that can be converted into steps?


Aerobic Class  Aerobics American football

Aussie Rules 





Circuit Training 

Circuit Training Class 

Combat Class 




Driving Range 



Horse Riding 


Ice Skating 


Kite Boarding 

Manual Wheelchair (pushing)

Manual Wheelchair (using)

Martial Arts 



Power Wheelchair

Racquet Sports 

Resistance Training 

Rock Climbing 

Roller Blading 




Rugby League 


Snow Sport 

Soccer (football) 



 Swimming   Wakeboarding   Water Skiing 
 Weights Class  Wind Surfing   Yoga 

...plus many more!